See What Our Customers Are Saying
Reviewed by Bacilio C for Rene Arauz
Best Loan officer but better human being.
Reviewed by Daniel L for Matthew Thorne
My applying for a home loan from out of state was challenging . Matthew Thorne worked hard to find a loan for me.
Reviewed by Erasto M for Fidel Dorado
We were referred to Fidel by our realtor. We have a unique situation, and we didn't know if it was possible to refinance. Fidel explained our options and detailed the process, and we were able to close in less than 3 weeks. I am happy that we could refinance so we can finally work on improving our home. I recommend calling Fidel and Zabe if you want honest advice and great service.
Reviewed by Octavio A for Cynthia Escobar
All the process work was great
Reviewed by Tenikia S for Matthew Thorne
Consistency, communication and options! Matt was amazing to talk to.
Reviewed by Martina B for Tiffany Hines
Ms. Hines was always on task, when ever I asked a question she responded back asap. She was a pleasure to work with.
Reviewed by NORMAN S for Claudio Tahmisian
Process was made easy and simple, great job by Claudio and his staff.
Reviewed by Blanca P for Maria Martinez
Good person
Reviewed by Laura C for Mary Vera
Mary is very responsive and easy to talk to. She never made us feel like we were asking a dumb question (which we probably did have a few). She is so supportive, always on our side. We really appreciate her!
Reviewed by Ricky L for Rene Arauz
I have been working with Rene for approximately 5 years however my family has used Rene for over 10 years. Rene is super helpful and knowledgeable throughout the process. Rene is very professional and keeps you informed along the way. Rene always makes himself available to me, at times even under very last minute instances. Every time I have worked with Rene, we have always closed on time. Rene is THE loan officer to have on your side. I trust Rene with my family and my loan needs and I would never hesitate to recommend him to my friends and family. If you use Rene, you won’t be disappointed !
Reviewed by Eusevio R for Armando Novelo
Great communication and knowledge of the market!
Reviewed by Ryan H for Fidel Dorado
The staff went above and beyond to be helpful to me and my partner.
Reviewed by Rene S for John Trujillo
John is always available. Great guy to do business with. Very profesional and responds to my questions with prontitud and courtesy
Reviewed by Kyle B for Mary Vera
I think there is very little doubt that without Mary we would not have had the strategy to be in our lovely new home. Her creativity and willingness to go the extra mile to get the loan funded are invaluable and I will be forever grateful to her that we were able to move into this spectacular home when we did. Having said that, we were put in a very stressful and awkward position near the end of funding. I made very clear in the beginning of the process what my sources of funding were, and if positions needed to be taken to force those sources to work, I would have preferred to know ahead of time. I understand that closing escrow is a stressful time, but this was extra. This was way past the stress that happens on a regular closing. Mary talks fast and gets the job done, no question about it, but I would have appreciated more communication about what was needed and when earlier in the process. Needing to shift these sums of money around at the very end felt like she was gambling with my money between the $48k non-refundable deposit we put down on the home and the late cancelation fee we would have had with the movers. Yes, there was a complication with the bank, but the stress started a few days before that.
Reviewed by James L for Annie Ransom
Its wasn't as nice as a previous experience we had.
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