See What Our Customers Are Saying
Reviewed by Emily Glotch for Nicole Donn
Nicole made a process that could be stressful into one that was bearable for a busy mother of 2 young children. She was able to break things down into easy and digestible steps and was very helpful and professional.
Reviewed by Brandon Mound for Frank Salazar
Frank made us feel very comfortable and took care of us like family. The team there was very responsive and answered any questions we had. Everyone was awesome during the whole process!
Reviewed by Dale Baker for Stephen Testa II
Stephen walked us through the different scenarios of our refinance and we settled on one which fit our needs. We had some bumps in the road due to the untimely response time of our current lender which would have affected our closing date. Stephen went above and beyond suggesting alternate possibilities in order to close in a more timely manner. The icing on the cake were the personal video messages that Stephen sent us throughout our refinancing process. Nice personal touches to let us know he cared.
Reviewed by Christopher Carrillo for Fidel Dorado
Fidel and his team were nothing less then outstanding when it came to customer service customer care customer focus their experience and motivation says it all I never had a better experience buying anything they are friendly responsive and considerate about your feelings and what makes you comfortable I never once felt uncomfortable I was never pressured into doing anything and everything was explained in detail thanks Fidel and team
Reviewed by Jonathan Wu for Mary Vera
Got my loan approved
Reviewed by Leopoldo Maramba for Joseph Giffoni
My first impression is that he is honest and with a vision to help client and the company with a cooperation and understanding to have the common goal . Bottomline he is very accomodating and polite.
Reviewed by Rudolph Alcantara for Tim Silva
Tim is very professional, friendly and gets the job done.
Reviewed by Aaron McGehee for Frank Cerney
Everyone we dealt with at GEM was great! Friendly, honest, hard working, and great communication
Reviewed by Hortencia Williams for Colleen Stewart
It was very smooth and stress free.
Reviewed by Veronica Bishop for Silverio Garcia
Silverio and his team were truly amazing! I've purchased and refinanced half a dozen times in the past and this was by far the easiest experience I've had. We will never use anyone else! He was quick to respond to emails, explained things in detail and didn't once make me feel bad about asking a thousand questions. We ran into a small issue and Silverio saved the day with a creative solution. 10 out of 10, I will be recommending Silverio and his team to all my family and friends!!
Reviewed by Gloriela Rangel for Terry Bleecker
They were helpful and very responsive.
Reviewed by CURTIS DOWNING for Stacye Whitt
Stacey has been great and is very helpful. She was patient when items got delayed on my end and was very understanding.
Reviewed by CARLOS CONTRERAS for Brandon Contreras
Good experience from the beginning to the end. And Brandon Contreras has good knowledge of the loan process, he explained to me all the stepof the loan
Reviewed by Denisse Adrian for Frank Salazar
Angela made everything easy for us, She always answer all questions that we had you guys are amazing. Thank You
Reviewed by Alberto Negron for Frank Salazar
Ángela help us a lot during the process step by step, good communication, honest and you can trust them. Thank You!
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