See What Our Customers Are Saying

Reviewed by Ramiro Robledo for Dan Perez
We had a quick and easy process. Prompt response to our questions. I would recommend to everyone.
Reviewed by Jerod Medeiros for World Mortgage Group
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Reviewed by Nana Gutsche for Armando Novelo
If you want to refinance your house please go with Armando Novelo, he is very professional.
Reviewed by ERIC DAY for Pat Mulvey
Communication, went above and beyond.
Reviewed by Annette Lopez for Scott Merrill
Scott is very knowledgeable, thorough, responsive, and always helpful with advice & information. The process for my re-fi was quick, efficient and painless :)
Reviewed by JOHN KELSO for John Thomas
Everyone treated us fantastically was always made to feel like we were #1 couldn’t have been treated any better. They are one great team.
Reviewed by Joan Crow for Arturo Esparza
I have always had great experiences. Very pleasantly polite and caring group. Thank you for all your hard work. You all are so appreciated.
Reviewed by ERIC RAMEY for Kelly Davis
Kelly was great. he answered all the questions we had and was wonderful to work with. We will definitely recommend him to any of our friends and family. We will also use him again.
Reviewed by Maria Silva for Eduasyv Garcia
He took the time to inform me very well on everything.
Reviewed by Jill Kocalis Spradling for Bert Aranda
Bert is a pro! He is knowledgeable, dedicated and attentive. His level of personal customer service is outstanding! Thank you, Bert! We truly appreciate all you have done for our family over the years.
Reviewed by Nancy Cabrera for Armando Novelo
Armando and his team are great. They help us make our dream of having a house come true. Thank you. Happy New Year 2021. Excellent service.
Reviewed by Ann Marie Hamilton for George Radlick
George has been so helpful and easy to work with during our entire refi process. His communication skills and effectiveness in explaining every step of the process during our refi helped us to understand everything that was going on and that was needed on our parts, as well as know that we were in great and caring hands. George was on top of it throughout the whole process and helped us get our refi in a timely manner. He's been a pleasure to work with and we are forever grateful for him!
Reviewed by Juan De La Riva for Jerry Novelo
Jerry was able to lower my monthly payment by roughly $1,000 and got me an amazing rate! I believe over the life of the loan my savings is in the ball park of $200,000 I have been very happy with the process and the e-sign process was great!
Reviewed by Caroline Higgins for Frank Salazar
In both my experience working with GEM, I have been nothing but greatful for the support from everyone and the level of professionalism is paramount. Thank you all for making home buying process easy to understand and uncomplicated.
Reviewed by Juan Zepeda for Howard Platte
Howard did a great job of communicating with us about our home purchase. He presented us with many different options and helped explain then to us. He also listened to our feedback to help find the best loan option. We also appreciated all of Howard's efforts to keep our experience as first time buyers as smooth as possible. Howard's updates also kept everyone involved in the process track. Thank you for helping to lead the way Howard. We had a great overall experience.
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