See What Our Customers Are Saying
Reviewed by KATRINA NGUYEN for Thomas Louisignau
Thomas and his team are amazing! Thomas has been my go to since buying my first home to my second and all my refinances. I will never go with any other team. Thomas and his team are very accommodating and will do anything they can to make the process as smooth and fast as possible.
Reviewed by Jeffrey Hruby for Melissa Sparks
Melissa and her team are simply just on it, 100%. Their industry knowledge and service is top notch!
Reviewed by Fernando Lopez for Mark Ferguson
Mark was very courteous and was prompt to answer any questions we had!
Reviewed by Aaron Larsen for Rene Arauz
Rene and his team were amazing to work with! They were always available whenever I had questions. Communication with Rene and his team was so easy. I never felt any pressure to make decisions that I was uncomfortable with, which to me is very important. My process was seamless! It was an absolute pleasure and I will definitely refer anyone to him. Thank you Rene.
Reviewed by Erica Hernandez for Donna Ponce
Donna Ponce and Brad Puckett are amazing they always communicated with me. They are always fair and understanding. They both have exceptional customer service skills. They are an awesome team!
Reviewed by Meghan McAlduff for Laura Berg
Thank you to Laura, Barbara and the whole team who helped make our dream home happen! You ladies handled everything with professionalism and talked me through every step and made me comfortable, No question was a stupid question ha! Fantastic service!
Reviewed by Kiyoko Williams for Annie Ransom
Annie and her team were so helpful in our home buying process that it was a no-brainer to work with them again to refinance. They are approachable, timely with communication, and we will continue to employ their services in the future!
Reviewed by Matiaz Medina for Fidel Dorado
Verry professional staff always pleasant to work with they make you feel at home.Made the process very simple.
Reviewed by Luis Garcia for Fidel Dorado
Great job
Reviewed by Anthony Guichard for Scott Merrill
super easy to work with. Great Team!
Reviewed by RITA SILVAS for Thomas Louisignau
6 years ago Thomas and his team Golden Empire Mortgage did what we thought was the impossible. They got us our first home. We decided to refinance this year. Thomas gave us the best options for us. Diana is also amazing sending all the paper work in a timely manner and always kept us updated. We are blessed to have worked with this wonderful team at Gem Mortgage again. Thank you Thomas and Diana!
Reviewed by John Panis for Laura Berg
Excellent communication and follow up of our questions
Reviewed by ISAI VAZQUEZ for Thomas Louisignau
What makes using GEM Mortg Great? Well, we have to say its Thomas and his elite team! This team is professional, informative & takes a personal investment in every step of the process. Thomas strives to make sure every transaction is above and beyond your expectations whether it’s buying your personal home, an investment property or a refinance. We know because we’ve had the opportunity to do them all. We have been using Thomas and GEM Mortgage since we bought our first home in 2013.
Reviewed by Brian Van Lant for Stephanie Wade
Very easy to work with. Always answered questions no matter the time or day!
Reviewed by Eduardo Rodriguez for Jennifer Phelan
Service was great
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