See What Our Customers Are Saying
Reviewed by OMAR JAHEN for John Thomas
John helped us all the way with our first home loan and didnt give us false information and told us how everything was going to be from the beginning of our loan. All our questions were answered and phone calls were returned in a timely manner. John has a great team that works with him that are very professional and provide excellent customer service.
Reviewed by Carrie Hake for Colleen Stewart
Colleen knows her stuff! I also love that she always returns emails or calls promptly. We have referred many others to her and will continue to do the same!
Reviewed by Benny Lorca for Silverio Garcia
They guided you every step of the way
Reviewed by Daisy Servin-Gonzalez for Silverio Garcia
We started with a different lender that did not explain things as he should have to first time home buyers. We had less than a week to get an offer approved, and that’s when Silverio and his team came in. All hands on deck, stayed in the office with us sacrificing being late to a family event and we couldn’t be more grateful for this.
Reviewed by Raul Hernandez Santana for Tim Silva
After unsuccessfully trying to refinance with the original company that finance our house, we came to Tim whom had helped us previously with another property and felt confident he could help again. After letting him know the issues with the process of our current refinancing, he was able to remedy those problems with ease. He requested a new appraisal on our house, getting the process back on track. Working with Tim was no hassle he kept us well informed throughout the whole process. Thank you
Reviewed by Davide Pigliacelli for Michelle Ota
Michelle is GREAT
Reviewed by ALFRED OWENS for Laura Burnside
Laura was helpful and walked us through the process of getting a mortgage, and we are extremely grateful...……..
Reviewed by JORGE ENCARNACION for Josue Marroquin
thank you josue
Reviewed by Martin Arrazola for Armando Novelo
Armando. He was a professional business man throughout the entire process and helped us with purchasing our dream home. He was very knowledgeable and explained thoroughly every time we had a question so that we were successful in buying our home.
Reviewed by DOUGLAS HAMEL for Manuel Corral
Manuel Corral and everyone at Golden Empire Mortgage worked diligently to help my family achieve a goal that we had been striving to reach for many years.
Reviewed by Sean Ryan for Ryan Moss
Ryan is always available, has great follow-up, and always puts the customer's needs first. I refer all of my Buyer clients to Ryan, and also have him originate my own personal home loans--he never lets me down.
Reviewed by Kenneth Sorensen for Sergio Agudelo
Sergio offered answers to all my questions and did more than what I thought was required of him during our loan process. He is very professional and I highly recommend him to anyone needing a home loan.
Reviewed by Humberto Gonzalez for Toni Bullard
Listen to my wants and needs And took the time to help with all the process Thanks
Reviewed by Jorge Nazareno Fong for Esmerelda Velasco
Great is an understatement! Esmeralda was awesome & thorough. Most importantly she was kind & honest. We didn't think being home owners was even possible. All the news she delivered was positive. She walked us through it all and didn't speak any Jargon. She poke w clarity & was straight to the point. We were working w some other bum that took him more then 5 months & didnt deliver positive or negative news. We called Esmeralda & in 30 days we had keys to our new home. Big ups to Esmeralda!
Reviewed by Stephen Rich for Melissa Sparks
Talking on the phone once in a while does help because from the beginning of the process to the end of the process you are bombarded with emails and documents to sign from everybody. The process starts to wear you down because it just gets added on top of everything else you have to do with your job and your life. Melissa is a real pro and knows her stuff so it was a real pleasure talking to her and everything went smoothly after that.
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