See What Our Customers Are Saying
Reviewed by Daniel Zamudio for Joe Miranda
Very friendly and easygoing. Little to no pressure. Works in tandem with Gina Miranda which works well with the whole process. I can't wait to refer a friend.
Reviewed by Neil Copeland for Debra Mcdonough
This is the second time I have dealt with Debra Mcdonough on real estate transactions and she has been exceptional on all areas that I needed her expertise.
Reviewed by Miguel Ramirez for Thomas Donatoni
Tom was very diligent in getting us a good loan in a tough environment. Thank you Tom. A pleasure to do business with and will look forward to doing business with him again if the opportunity arises and to referring him to friends and family.
Reviewed by Aurora Ortega for Rene Arauz
The efficiency and personal touch
Reviewed by Irma Fredette for Stanley Sewell
Stanley is the ultimate professional every detail is important and well thought out. I highly recommend Stanley to anyone in need of a amazing lender especially to all my friends, family members, and clients. It was a seamless painless process for us. Stan completed a very difficult 45 day job in less than 24 days. He has an amazing ability to be the calm voice of reason when things become a little hectic. Kudos, great job and a huge heart felt thank you to Stan.
Reviewed by Jason Collette for Todd Iles
Todd was extremely professional and took the extra time and next steps to ensure my family understood the process and decision we made. I appreciated his knowledge and advice he provided me through out each step of the way. I would recommend using Todd and plan to on my future needs.
Reviewed by Veronica Flores for Jason Delaney
Jason was great to work with. Very helpful and available when ever needed. Would highly recommend him to anyone.
Reviewed by Gabriela Dena for Silverio Garcia
Silverio demonstrates a strong knowledge base, organization and communication skills, which allows for stress-free home loans.
Reviewed by Mario Maldonado for Rene Zamora Melgoza
Excelente servicio y muy buen trato hacia los clientes al menos con mi familia son muy especiales gracias por su apoyo y ayudar a que nuestro sueño se hiciera realidad...bendiciones
Reviewed by Timothy Murray for Melissa Sparks
Please understand that requesting this survey almost 7 months after my last communication with Melissa or GEM means that we are relying on a case of mediocre memory recall at best. I can honestly tell you that I had no specific instances of problems or miscommunication during the process. I would suggest that if you want this kind of feedback, you request it within 30 days of loan closure/completion.
Reviewed by Janet Sidebottom for Robert Behic
Robert advises the best for you not his business, he will call to see how you are doing and let you know if there is something that can be done to help with your financial situation.
Reviewed by Rania Nash-Webber for Eric Hasanoff
The professionalism, the speed and the advice offered me. I was made to feel very comfortable from the minute I walked into their office. What a fabulously amazing experience!!!!!
Reviewed by Carola Godoy for Esmerelda Velasco
Esmeralda was Great and very helpful
Reviewed by Tim Ulmer for Colleen Stewart
Outstanding effort to make things work despite my many situations that occurred in the processing of the loan. These challenges had nothing to do with Gem Mortgage but rather they were in circumstances surrounding my life and interruptions of income and accounting. Needless to say. She got me into a workable loan and the finish line which I'm truly grateful.
Reviewed by Michele Thomas for John Trujillo
John was so helpful to us before during and after our home buying experience. John went above and beyond to help us get a home. He not only made sure that we got our loan but also made sure it was at the lowest rate possible. John helped us fix our credit and he kept in contact with us about every detail. Never once did we fell left out in the dark like we didn't know what was going on or what steps were going to happen next. We had an AMAZING home buying experience with John.
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