See What Our Customers Are Saying
Reviewed by Hugo R for Cynthia Escobar
The whole process in general was very smooth and the fact that everyone was always available for any questions we had was a big plus.
Reviewed by Zoua V for Silverio Garcia
Silverio is knowledgeable and answered all our questions during our home buying process. He was always reachable, meeting our later day schedule. Thank you.
Reviewed by SARA G for Olivia Torres
Olivia is amazing! She made the entire process simple and less stressful! I would highly recommend her to anyone purchasing a home.
Reviewed by Akiliah M for Manuel Corral
It was great when working with Manuel but communication dropped off when it shifted to Jairo. I would have to check the status and then he would update me for example,” I’m waiting on this” then I would say oh okay I didn’t hear back so was checking. The main communication issue was Jairo spoke to me as though I was committing fraud. Everyone knows underwriters need supporting docs but Jairo would tell me “well you claim to…” or yeah you say….but I need to see blah blah blah” That’s not necessary. Simply we’ll need verifying docs or something to that effect is enough. After a couple days with Jairo I finally sent an email explaining I’m not trying to commit fraud and copied Manuel on it. The tone did change to a non bias one after that.
Reviewed by Brian F for Cody Villanueva
Cody was great through the process.
Reviewed by Adolfo A for Rene Zamora Melgoza
Rene es una persona que explica muy bien los pasos y toda la documentacion que uno necesita para aplicar muchas gracias por tu alluda Rene y todo tu equipo muchisimas gracias
Reviewed by Hossein A for Melissa Sparks
Melissa Sparks and Summer Ramesh were an incredible team of professionals to work with. They were well informed, extremely professional, helpful, and accessible throughout the process. I am grateful to them for their expertise, transparency, and for making themselves available to answer questions and address concerns throughout the application process. It was a pleasure working with them both.
Reviewed by Robert W for Gregory Cross
Greg is a subject matter expert extraordinaire. Better still he knows how to make all of that knowledge easily accessible to somebody who doesn't deal with it daily. Greg was also incredibly supportive during a very stressful process making everything easy and available in small bites nothing felt to own overwhelming so important when you're trying to juggle something is big as buying a new house. He made himself available for questions literally anytime day or night, his dedication to his customers is fantastic. Greg Cross is a professional I would recommend anyone.
Reviewed by Ryan Joseph S for Frank Salazar
Gem Morgage is the best. They were so helpful and so supportive to us since day one. We are so thankful to you guys. We would definitely recommend you guys to the people who are dreaming to have there own house.
Reviewed by April Dawn S for Frank Salazar
Theres always a full support from the first day that we talk to you guys.Thank you so much for helping us in achieving our dream home.You guys are the best.Good bless you guys.
Reviewed by Jasmine A for Frank Salazar
GEM made the home buying process a breeze! Answered all our questions in a timely manner. Frank & Danet are definitely the dream team! Thank you for all your help!
Reviewed by Laurie B for Gregory Cross
Greg is definitely the go-to guy for home financing in Astoria! he is very experienced and knowledgeable. He is also always available to answer questions or provide information. Greg is the best home financing office I have worked with. Will definitely recommend to others!
Reviewed by Matthew A for Marina La Valle
Marina is so knowledgeable and easy to work with. She made sure we knew exactly what to expect and helped us understand the entire home buying experience. Marina made herself available to us whenever we needed her and made the entire process manageable and as stress-free as it can be. From putting in offers to wrapping up escrow, her experience and support made us confident we were doing everything we needed to get the house we wanted. Thank you so much, Marina!
Reviewed by Patricia S for Carl Harrison
Outstanding communication between everyone involved in processing my home loan! Carl and Ashlee went out of their way to expedite all phases of my transactions and answered all of my questions and concerns along the way. Thanks to everyone involved!
Reviewed by Yesenia M for Hilda Payes
Always answering my questions until I fully understood it.
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