See What Our Customers Are Saying

Reviewed by Gabrielle G for Harold Greenberg
Hank helped me and and my family through a very difficult time and without knowing us was able to help my brother and I buy our first house. We will forever recommend Hank at Gem mortgage.
Reviewed by Darrell J for Mark Frassica
Your staff was very professional and was there to answer to any and all questions that we had.
Reviewed by LYDIA M for Manuel Corral
Working with Reuben we always knew what was happening, he explains well, pros and cons are laid out. Once decisions are made, it doesn’t take long for the ball to get rolling. He makes the process very smooth.
Reviewed by Armando M for Frank Salazar
the time they took to seek help to make this possible. The treatment and availability to answer questions was very pleasant.
Reviewed by Lisa H for Mark Frassica
It was very nice to connect with Aymee directly every time I needed assistance with a task she was requested or I had a question. It was a very personal experience. In short, I am very grateful for the integrity and the excellent customer service that Craig and I received in getting this Heloc Line of Credit.
Reviewed by Faustina P for Nicole Donn
Nicole is so professional and efficient she made my loan process seem so easy and smoothly. Every time I need a loan or refi I will for sure go with Nicole Thank you so much to her and her staff
Reviewed by Jeffrey M for Mark Frassica
You answered all our questions and when we called and left a message you guys got back to us quickly. You explained everything and it all happened the way you said. Its not the first time we used you and will not use anyone else.
Reviewed by Cinthia D for Lori Printy
Lori was always prompt with the information we need it and alwaya super courteous.
Reviewed by Isabel G for Jose Villafan
Jose was very knowledgeable and helpful through out the whole process. He always made sure i knew what was going on and took the time to answer all my questions. He is a genuinely.good person and actually cared about helping me achieve my goals. I would highly recommend Jose to anybody that wants a great and helpful experience.
Reviewed by Jason B for Thomas Louisignau
The way Thomas and his team handle everything is unlike anything else. The communication and professionalism is unreal.
Reviewed by Jose E for Jason Delaney
Jason's expertise is beyond measure. He is very knowledgeable and reliable. He is very good at his job and well respected amoungst his peers. We were blessed to meet and work with him. Thank you again Jason for making our dream of home ownership come true. Kind Regards The Estrada Family
Reviewed by Christopher K for Milo Grecian
We tried to close early but it was missed that our home insurance wouldn't start until the previous close date. This was missed until the night before therefore could not be adjusted before a weekend and holiday. I think it's partially us the homebuyer's fault but as first time homebuyers I would think the mortgage team would've caught this sooner so we could've actually closed early like discussed for a few days.
Reviewed by Josie M for Fidel Dorado
I’ve worked with Fidel for the past 14 years. He always has been honest and trustworthy. Proves that he has my best interests in any decision making. He goes above and beyond.
Reviewed by Anthony R for Terry Bleecker
Terry Bleecker was very thoughtful and very very hard working for my wife and I. We were first time buyers and very scared on who’s to trust but Terry made us comfortable and taught us so much. We will definitely refer him to our friends and family.
Reviewed by Erica R for Annie Ransom
Annie was wonderful to work with! She was always available to run numbers weekends and evenings. She was kind and really cared that everything worked for our specific needs. I look forward to working with her again.
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