See What Our Customers Are Saying
Reviewed by Kaylene C for Annie Ransom
The support and communication. Annie was always available to answer questions which really helped with the process
Reviewed by Jonathan G for Krystle Gonzalez
Krystle was extremely helpful with answering all of our questions. She made it so she simplified the process to us. Krystle's personalized approach stood out, as she took the time to understand our financial goals and tailored the loan options accordingly. Her attention to detail and proactive problem-solving instilled confidence throughout the process. Moreover, Krystle's commitment to keeping us informed at every step created a sense of trust and reliability. In summary, her exceptional customer service and dedication elevated our overall experience to a level that exceeded our expectations.
Reviewed by Susan B for Todd Iles
Great communication. It was a pleasure
Reviewed by Chrystal G for Mary Vera
Mary was so great during the entire process, she went above and beyond to assist us in becoming home owners. Mary was super nice, and was always available for any questions we would have.
Reviewed by Heather L for Harold Greenberg
Smooth and easy process during such a stressful process. Thank you!
Reviewed by Amber R for Amanda Devicente
Mandi is a fantastic lender! Excellent Service. Pro-active, creative problem solver, experienced & did a great job communicating with us throughout the process; via text, phone calls, and emails. She kept us updated during the whole process & made the transaction enjoyable from start to finish. Being in the Real Estate industry, Mandi is my go to lender & without a doubt trusted her with my home buying process as well. She isn’t fazed by any questions & is fantastic at articulating everything in a way to understand. I have nothing but great things to say. I will continue recommending her to clients, friends, family & will use her on my next home purchase. 10/10 recommend!
Reviewed by EDNA J for Harold Greenberg
Hank and his team would always respond to my questions. Always kind and courteous.
Reviewed by Gerardo E for Fidel Dorado
Great communication between the staff and the client. Everything was processed according to plan and I never felt like I had to chase anyone for an answer, the whole team was always there to help answer the most important question to the most basic one.
Reviewed by Alan C for Sandra Scherbring
This process was as easy as could be, Sandra was great every step of the way! I was dreading this process, but Sandra made it as painless as possible. She'll definitely be getting my business in the future and the business of anyone I know that's looking for a mortgage. She was awesome!
Reviewed by Vanessa T for Krystle Gonzalez
We were asked to close within 20 days. Krystle made sure we closed 3 days before the 20. We knew the progression of the process the whole time she never kept us in the dark. We had been looking for a home for over a year and in that year the rates changed so many times. When rates adjusted she made sure to tell us what our buying power was. Before we saw house we knew we could afford it. Transparency was key! Thank you Krystle and GEM team!
Reviewed by Vanessa G for Rene Zamora Melgoza
I appreciate the constant communication and quick and accurate responses. Patience and professionalism.
Reviewed by Frank B for Todd Iles
The communication and professionalism were fantastic.
Reviewed by Crystal D for Amanda Devicente
Mandy was very attentive and kept me informed at all phases, and I greatly appreciated it and she was straight up. No hidden surprises. I knew exactly what to expect.
Reviewed by Mitchell C for Gregory Cross
It was a very long journey on our end nothing that Greg or his team could control but he helped us along the way to get it done !
Reviewed by Raymond Nieves for Jason Delaney
Your needs meeting our expertise