See What Our Customers Are Saying

Reviewed by Susan B for Carl Harrison
Care and understanding of our needs and goals, Efficiency in delivery of our HECM, and excellent communication with the team.
Reviewed by Jose Q for Dan Perez
In the hall proses emails, phone calls, texts messages were made right away. In other words interacting with everyone. Thans
Reviewed by Adelina M for Silverio Garcia
Silverio and his staff are exceptional every time! Accessible and efficient! Thank you!
Reviewed by John G for Silverio Garcia
Very knowledgeable , professional and excellent service
Reviewed by Gabriela F for Mary Vera
Mary is simply the best!!
Reviewed by Daniel P for Tiffany Hines
Tiffany was very helpful and explained everything to us clearly because me and my wife aren't very tech savvy I would definitely recommend her to my family and friends
Reviewed by Christina G for Silverio Garcia
Silver helped us with our first home loan. When we needed to refinance we knew that Silver would be the best. He is extremely helpful. When we have questions he always get back with us quickly. He is very professional and provides great guidance.
Reviewed by Akemi D for Nicole Donn
Nicole was efficient, friendly, and yet, businesslike. This was my second time I went to Nicole for help because I had a great experience refinancing my another house some years ago. Thank you, Nicole.
Reviewed by Rita C for Armando Novelo
The accessibility, professionalism and organization from the staff.
Reviewed by Alec D for Ryan Moss
Responsiveness and communication were great
Reviewed by James N for Frank Salazar
Thank you for your help. I know your team is very busy, but I appreciate all the hard work and kindness they offered through the process.
Reviewed by Vichelle J for Michelle Ota
Michelle was very easy to talk to and understood my needs as a first time homebuyer, allowing me to get the best financing option. Michelle's team is very helpful and responsive. I'm so grateful that they made the process easy and straightforward!
Reviewed by Jennifer R for Joseph Giffoni
Great people, professional, Joe knows His stuff
Reviewed by Jonathan S for Eric Hasanoff
What made it great was the process going through docu sign. The clarity off the full transaction. And the help and advise from the Gem team.
Reviewed by Paulina L for Mary Vera
Mary’s open and consistent communication with the loan process and updates.
Your needs meeting our expertise