See What Our Customers Are Saying
Reviewed by Sean Molloy for Gregory Cross
Loved the combination of knowledgeable advice and local context. Great, timely communication and willingness to answer any/all questions. Very pleased that our relator made the recommendation.
Reviewed by JONATHAN ARGUELLES for Eric Lopez
Eric was straight to the point and honest when asking for advice.
Reviewed by Lucina Gonzalez for Silverio Garcia
What made this experience great was how patient it all was.
Reviewed by MICHAEL LOMELI for Eddy Lomeli
The process extremely easy. Eddy was extremely helpful and knowledgeable. I appreciate the hospitality!!!
Reviewed by Jon LaChapelle for Nicole Donn
Everything went very smooth.
Reviewed by Michael Casper for World Mortgage Group
I am writing this review to say “Thank You!” to the staff at Gem Mortgage. My financial status was not favorable, having a fair FICO score. My goal was to refinance my house to pay off my ex-wife. Alan World is experienced in these types of transactions, advising me through this process. The expertise knowledge of Alan to create a mortgage to fit my financial means was processed by his staff in three weeks. Bertha Solis started the loan process requiring me to get a check list of documents to her. This process expediated the loan and began the loan process immediately. Once the loan was processed and ready to be funded, Judy Synder came to my home and had me sign the loan documents. A more important task Judy performed was to have my ex-wife sign the transfer of deed and had my ex-wife sign for a separate cashier’s check to complete the transfer of the house to me! I would highly recommend Gem Mortgage for any refinance or mortgage! The entire team effort by Alan, Bertha, Judy made the refinance of my home, transfer of deed and acquiring a great rate to fit my financial means seamless. The professionalism and expertise by all team members at Gem Mortgage is forever appreciated. Michael Casper
Reviewed by Rene Rivas for Rene Zamora Melgoza
First time home buyers was scary but Rene and his team took care of us from the beginning until end. Thanks Rene for making our dream come true!
Reviewed by Shelly Tomlin for Carl Harrison
The personal attention and great communication by Carl!
Reviewed by Julie Hurley for Howard Platte
Working with Howard. Made the process smooth and clear to understand. Listened to our needs and helped us get the best version for us.
Reviewed by Stephen Davison for Jonathan Ferrell
Constant communication
Reviewed by Holly Davison for Jonathan Ferrell
Constant communication
Reviewed by Joel Aguilar for World Mortgage Group
Quick responses, easy to communicate with ☺️
Reviewed by Leonardo Martinez for Rosalba Burgos
Rosalba was great at explaining everything and she is super helpful. If we had any questions she was quick to always answer in a timely manner.
Reviewed by Yolanda Rodriguez-Morfin for Rosalba Burgos
Rosalba was always pleasant to speak to very professional at all time!!! After having a terrible experience with Bank Of America she was able to turn everything around for us!!! I am very happy to have work with her!!!
Reviewed by ALONSO DELGADILLO for John Thomas
Overall great service always was happy to explain things I didn’t understand and walk me through the process
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