See What Our Customers Are Saying
Reviewed by LA TANYA HALL for Thomas Louisignau
Thomas and Melanie, you both ROCK! This is my third time using GEM Mortgage. Thomas has always returned phone calls & emails quickly, he’s easily accessible, he’s very trusting, he always has a great positive attitude and he is very knowledgeable. Thank you again for great service in a timely manner.
Reviewed by Cynthia Canaday for Brad Puckett
Brad is very relational and attentive throughout the entire process. I appreciate his professionalism and at the same time his personal attention to every detail.
Reviewed by Marjorie Villanueva for Mary Vera
Mary Vera perseveres in ensuring our re-fi expectations were met. We have conducted business before when home shopping & that too was a positive experience. I will definitely refer her to friends & family.
Reviewed by David Norton for Tiffany Grantham
Tiffany made the refinance process smooth and easy. Thank you so much!
Reviewed by Shawn Borak for Tiffany Grantham
From start to finish Tiffany was knowledgeable, supportive, and invested in our dream. We were informed at all steps of the process and did not encounter any issues because of Tiffany’s planning and knowledge of her business. She never made us feel like this was a business transaction and understood the gravity of a family borrowing a massive sum of money to buy their home.
Reviewed by Michelle Davis for Annie Ransom
Annie and her team helped us so much. Communication was excellent, process was quick and easy and seamless! Thanks so much!
Reviewed by Jason Williams for World Mortgage Group
Alan and team take the time to answer all my questions, no matter how many times I ask them! Appreciate the overall personal touch and relationship building.
Reviewed by Olivia Kafka for Silverio Garcia
Getting everything that was promised.
Reviewed by Stephanie Satow for Albert Nieves
I was in constant communication regardless of day/time and they answered all of my pertinent questions.
Reviewed by Ashley Edwards for Tim Silva
It was a very smooth experience and Tim is a wonderful person to work with.
Reviewed by Ruben Estrada for Abraham Diaz-Madrid
It was a pleasure working with you, thanks for the help.
Reviewed by Agustin Martinez for Chris Haun
Chris is professional,knowledgeable, and helpfull
Reviewed by Eva Simon for Rene Zamora Melgoza
The customer service
Reviewed by Adan Orozco for Fidel Dorado
Fast process took less than a month and very professional team fidel has.
Reviewed by Cary Porter for Gregory Cross
Greg had amazing communication, follow through and customer service. I'll definitely let everyone know!
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