See What Our Customers Are Saying
Reviewed by Salvador Cervantes Flores for Fidel Dorado
Kept us informed
Reviewed by Cyndi Manuel for Mark White
Mark is very good , he knows his stuff but explains every step to you with detail and patience. He went over an beyond . He called sellers agent to put in a good word and made the whole experience painless.
Reviewed by Ian Quick for Carl Harrison
Need to get a secure system to transfer sensitive documents. Sending account information and SSN via email attachments is bad practice.
Reviewed by Maria Lopez De Gonzalez for Fidel Dorado
Fast and easy transaction
Reviewed by Lori Ray for Melissa Sparks
the communication and explanation whenever I had a question or did not understand something was excellent. Both Melissa and Summer are always so personable and I don't feel like an uneducated customer. I have used GEM for our last purchase and was extremely happy with the the customer service and attention that we would never go anywhere else. Thank you both! Lori and Keith Ray
Reviewed by Jocelyn Briggs for Silverio Garcia
Great communication, whole team is professional, happy with our rate and savings.
Reviewed by zuser201705020745063 for Silverio Garcia
Great communication. Call, text, or email. Answers any and all questions in a way you understand. His whole team is in house and very professional. We are very happy with our rate and savings!
Reviewed by Martin Dorado for Fidel Dorado
Fidel is very knowledgeable and explains the loan process in a way that is easy to understand. The whole process went smoothly and we were frequently updated on every step of the way.
Reviewed by Maria Vaca for Fidel Dorado
All the persona in the office are the best
Reviewed by Gabriel Barrera for Esmerelda Velasco
Esmeralda and everyone at Gem Mortgage were friendly, very informed and motivated in helping me attain my goal of purchasing a home! Thank you Esmeralda and everyone at Gem Mortgage!!!!!!!!!!
Reviewed by Maria Rodriguez for Fidel Dorado
Gracias por todo.
Reviewed by Cas Schrunk for Jenalee Piercey
Very personal and professional during entire process. Made us feel like she was invested in making our deal successful.
Reviewed by Jesus Barriga Magdaleno for Fidel Dorado
Everything how fast they work
Reviewed by Kelly Munoz for Fidel Dorado
This was my second experience with Fidel and the Zabe team. Fidel helped me with my home purchase in 2015 and now refinancing the same home in 2021! The entire staff is very friendly and helpful. Fidel was great at walking through all my options with me and helped me select the best option for ME. The office communicated timely and clearly with me through the entire process, I never had to call and ask where we were in the process because they were so great with communicating updates. Thank you Fidel and the Zabe team!!
Reviewed by Hector Perez for Hilda Payes
Very helpful
Your needs meeting our expertise