See What Our Customers Are Saying
Reviewed by Vanessa Martzke for Armando Novelo
My house was refinced with Armando. The whole process was very smooth and done very quickly. Any questions I had were answered right away and all documents where handled very professionally. The whole process was made so easy by him and his team.
Reviewed by Christopher Piligian for Joseph Giffoni
Joseph and his team are great beyond words. They make the whole process not only easy to understand but as smooth as can be. I can't imagine using anyone else for my refinance purposes.
Reviewed by Gaetano Modica for Jennifer Booker
We were kept informed at all stages of the process. ALL questions were answered in a timely manner and there were no surprises. Staff at GEM made the process very easy, they were courteous, friendly and engaged. Everyone at GEM provided exceptional customer service, It made the process flow and feel properly. Lastly, you guys are fast, efficient and took the time to explain the process, gave options and have a good sense of humor. An excellent experience from an excellent company, A class act.
Reviewed by Kylie Locke for Armando Novelo
As a first time home buyer, I had a lot of fear and reservations about purchasing my own home. From the first interaction, Armando and his team made the entire process extremely easy and held my hand the entire way. I would highly recommend Armando and his team to anyone who is looking to make a purchase and wants excellent customer service. I felt informed and received immediate responses to the questions that arose along the way. Thank you, Armando, April and Valerie!
Reviewed by David Noblitt for Ryan Moss
Ryan has done now two loans for us and has done an outstanding job. My wife and I will be customers for life
Reviewed by Tiara Caruthers for Carrie Beyer
Carrie made it a great experience for me, me being a first time home buyer. I love Carrie patience, knowledge and availability.
Reviewed by Vanessa Soriano for Eric Hasanoff
Working with Eric, & the whole GEMS team, was very a great experience. As a single woman & first-time buyer I was afraid of being deceived & given unfair rates. Just the opposite! I felt that Eric was always open and honest with me. He really tried to get me the best deal that was catering to my overall goals. Actually, my loan/interest rate came out lower then his initial estimate! the ladies in the office were great; always willing and able to help either in person or via phone/email. THANKS!
Reviewed by Griselda Wilson for Jason Delaney
We had a great experience working with Jason from day one. He was always very prompt in responding to our inquiries. He is very knowledgeable and professional which made the experience more pleasant. We would highly recommend Jason.
Reviewed by Martha Primera for Kathleen Loncto
Very helpful answered a lot of my questions as a first time homebuyer. Was always quick at responding back.
Reviewed by Michael Castaneda for Armando Novelo
Very professional and communicative! Overall a great experience.
Reviewed by Richard Guzman for Arturo Esparza
Problems were solved
Reviewed by Carlos Balan for Frank Salazar
Frank and his team were very flexible and closed our loans on time - thank you!
Reviewed by Anthony Ramirez for Dan Perez
Dan Perez and his team made the home buying process seamless, from beginning to end. I was treated very special from day 1 Dan and his team made me feel comfortable and explained every detail of the plan, and as days went by, I was updated and kept well informed. Dan was always available to take my calls,, that was very professional of him, along with his staff Catherine, Michelle, and Lucero were all accommodating. The best phone call was " Congratulations! You are a home owner! " Thank You!
Reviewed by Trisha Viray for Jeff Johnson
This is the third time my husband and I worked with Jeff. Jeff is such a wonderful person to work with. He and his team are very good on what they do in helping people achieve their goals when it comes to real estate needs. I would always recommend Jeff and his team.
Reviewed by DennisQ for Silverio Garcia
Silverio and his co-workers were extremely helpful, always had the answers to your questions and if they didnt, they would find it. I was never stressed and this was literally like a walk in the park with all the information they provided and the leg work they put in to make it easy for a first timer like myself to refi.
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