See What Our Customers Are Saying
Reviewed by Linnae Edgeworth for Laura Berg
Christy Calderon has always provided us with outstanding service. She is fast, efficient, and very professional. She is the reason I would recommend your team again. However, Veronica Ruano has a lot of room to grow in terms of communication, professionalism, and courtesy. I believe it is important when communicating with a client you spell their name correctly, and insure the body of the messages does not contain other errors. The tone of her emails was always as if she was doing us a favor.
Reviewed by Craig Krause for Laura Berg
The staff handled everything with accuracy, efficiency and courtesy. They communicated clearly and did so only when necessary.
Reviewed by Robin Brainard for tgolden
As always Tammy has provided great service. The lines of communication were always open. If I had a question it received a response in timely fashion. The people who worked with her were pleasant and easy to work with.
Reviewed by Marisa Etheridge for Fidel Dorado
Fidel, Jackie and the rest of their team were very responsive and patient. They were helpful and friendly during every interaction. When my husband and I were confused about information or had multiple questions, Fidel and Jackie explained the information to us thoroughly. Nothing but wonderful service from Fidel and Jackie.
Reviewed by Milton Sarlis for Jeff Johnson
Jeff is the best at what he does. Exemplary and unrivaled knowledge, service and commitment to his clients. Could not recommend anyone more.
Reviewed by Daniel May for Rene Zamora Melgoza
Rene was professional and communicated well throughout the refi process.
Reviewed by Kennart Jose for Stanley Sewell
Stan is awesome. I met him in 2008 when I needed help getting a mortgage as a first time home buyer. He has helped me 4 times since then and the experience is truly incomparable. My family is confident that he can help us get the funding we need on time even in times that banks are too picky. Peace of mind, confidence and trust, that is my experience working with Stan.
Reviewed by Miguel Ortega for Frank Salazar
Everyone in the office was very supportive, responsive, and ready to help from the beginning. Direct and exact instructions and advice, ultimately led to the purchase of our first home. Our family couldn’t be happier. Thank you to Frank, Emilio and the whole GEM team!
Reviewed by David Etheridge for Fidel Dorado
Great experience from start to finish!
Reviewed by SHAUN QUINTANA for John Thomas
John and his team were very friendly yet professional. The process moved quickly and they kept us informed every step of the way answering any questions we had. It was a pleasure working with him and his team.
Reviewed by Andrew Galvan for Fidel Dorado
Highly recommend
Reviewed by Hector Gomez for Tiffany Grantham
Transparency and accommodating my work schedule.
Reviewed by Frances De Los Santos for Armando Novelo
Amazing experience working with Armando. Very attentive and great communication throughout. Very pleased we were referred to Armando from a friend. Would definitely recommend Armando to our family and friends.
Reviewed by Horacio De Los Santos for Armando Novelo
For a first time buyer didn't know what to expect from a lender or agent went thru a different company before a friend recommended me to Armando. He explained to me over the phone how they were going to work with me so i switched over. That was the best decision i have ever made. His team Including Frank are Very efficient, professional and Caring to your needs. I highly would recommend him to any of my family and friends. Looking forward on working with him again in the future!
Reviewed by Dene Estes for Esmerelda Velasco
From our first call, inquiring information to refinance our mortgage to the funding, we received quick, friendly and very professional service. We have and will continue to recommend our friends & family to contact GEM for their mortgage loan/refi business.
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