See What Our Customers Are Saying
Reviewed by Erica Hernandez for Donna Ponce
Donna Ponce and Brad Puckett are amazing they always communicated with me. They are always fair and understanding. They both have exceptional customer service skills. They are an awesome team!
Reviewed by Meghan McAlduff for Laura Berg
Thank you to Laura, Barbara and the whole team who helped make our dream home happen! You ladies handled everything with professionalism and talked me through every step and made me comfortable, No question was a stupid question ha! Fantastic service!
Reviewed by Kiyoko Williams for Annie Ransom
Annie and her team were so helpful in our home buying process that it was a no-brainer to work with them again to refinance. They are approachable, timely with communication, and we will continue to employ their services in the future!
Reviewed by Matiaz Medina for Fidel Dorado
Verry professional staff always pleasant to work with they make you feel at home.Made the process very simple.
Reviewed by Luis Garcia for Fidel Dorado
Great job
Reviewed by Anthony Guichard for Scott Merrill
super easy to work with. Great Team!
Reviewed by RITA SILVAS for Thomas Louisignau
6 years ago Thomas and his team Golden Empire Mortgage did what we thought was the impossible. They got us our first home. We decided to refinance this year. Thomas gave us the best options for us. Diana is also amazing sending all the paper work in a timely manner and always kept us updated. We are blessed to have worked with this wonderful team at Gem Mortgage again. Thank you Thomas and Diana!
Reviewed by John Panis for Laura Berg
Excellent communication and follow up of our questions
Reviewed by ISAI VAZQUEZ for Thomas Louisignau
What makes using GEM Mortg Great? Well, we have to say its Thomas and his elite team! This team is professional, informative & takes a personal investment in every step of the process. Thomas strives to make sure every transaction is above and beyond your expectations whether it’s buying your personal home, an investment property or a refinance. We know because we’ve had the opportunity to do them all. We have been using Thomas and GEM Mortgage since we bought our first home in 2013.
Reviewed by Brian Van Lant for Stephanie Wade
Very easy to work with. Always answered questions no matter the time or day!
Reviewed by Eduardo Rodriguez for Jennifer Phelan
Service was great
Reviewed by Christopher Rzewuski for Mark White
The clear communication. The advice
Reviewed by Courtney Cameron for Annie Ransom
Annie was great to work with and stayed close with me every step of the way - providing great guidance through the entire process. As a first-time home buyer I was very nervous, but she was extremely patient, gave great advice and kept me very informed the entire time.
Reviewed by Rachel Carmona for Laura Berg
Reviewed by Vicki Boren for World Mortgage Group
Our refinancing of our home loan was handled professionally and with ease. We could not believe how quickly the whole process took. We can't say enough regarding how pleased we are with the service.
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