See What Our Customers Are Saying

Reviewed by Martha R for Raul Ruiz, Jr.
Comunicación, honestly and his knowledge
Reviewed by Jake B for Kathleen Loncto
Kathleen was phenomenal. She made the process smooth and helped guide me along the way. I was so impressed by her professionalism and overall knowledge. I am so thankful for GEM's help and support. They turned a seemingly stressful process into an easy and enjoyable one.
Reviewed by Audel A for Fidel Dorado
Contstant and relevant communication throughout the transaction made me feel I was in good hands the whole way.
Reviewed by I Flow for Frank Salazar
My family had a smooth process with GEM Mortgage. My parents feel comfortable and the entire time we were working with them and I can’t recommend them enough.
Reviewed by Michael P for Stephen Testa II
Stephen is great at his job. He's very helpful, courteous, knowledgeable and respectful. He made the entire process very easy. I would definitely reccomend Stephen and Countywide to all my friends and family. Thank you Stephen!!
Reviewed by ROMEO V for Olivia Torres
Friendly & prompt
Reviewed by Jessica S for Fidel Dorado
Very efficient!
Reviewed by Eric W for Jennifer Wilkins
Jennifer was super helpful and made the process easy
Reviewed by Jorge P for Mery De La Rosa
Great service very professional
Reviewed by Edgar P for Mery De La Rosa
Great communication. Always available to answer questions and concerns. Communicate with through out the whole process.
Reviewed by Shubham G for Cody Villanueva
I recently had the pleasure of working with Cody from GEM Mortgage in my pursuit of securing a mortgage. While I ultimately did not obtain the mortgage, I felt compelled to share my experience with Cody due to his exceptional support and guidance throughout the entire process. From the initial consultation to the conclusion of our interactions, Cody demonstrated an unparalleled level of professionalism and dedication. Despite the complexities and challenges that arose during the application process, Cody remained steadfast in his commitment to assisting me every step of the way. What truly sets Cody apart is his unwavering support and genuine concern for his clients' well-being. He took the time to thoroughly explain each aspect of the mortgage application process, ensuring that I had a clear understanding of the requirements and potential outcomes. Cody also went above and beyond to explore various options and strategies tailored to my unique financial situation, demonstrating his expertise and resourcefulness in the field. Throughout our interactions, Cody consistently maintained open lines of communication, promptly addressing any concerns or inquiries I had. His responsiveness and accessibility greatly alleviated any stress or uncertainty I may have experienced during the process, fostering a sense of trust and confidence in his abilities. While, unfortunately, I was not able to secure the desired mortgage, I am immensely grateful for the invaluable support and guidance provided by Cody. His professionalism, dedication, and genuine care for his clients truly set him apart in the industry. I wholeheartedly recommend Cody at GEM Mortgage to anyone seeking mortgage assistance, confident that they will receive nothing short of exceptional service and support.
Reviewed by Simaalsadat M for Manuel Corral
Ontime responses, his work style was filled with care and patient
Reviewed by Nicholas S for Jason Delaney
He was readily available and was a huge resource. As a first time buyer, I cannot be happier with his performance. He performed at the same level of the highest standard there is.
Reviewed by Nicole S for Jason Delaney
Very helpful and always available to answer any questions!
Reviewed by Matthew L for Fidel Dorado
There was constant communication throughout the entire process and any questions I had were answered in depth which made me feel comfortable making such a big decision.
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