See What Our Customers Are Saying
Reviewed by Altagracia C for Arturo Esparza
Muy Atento, y me mantuvo informada
Reviewed by Amelia D for Silverio Garcia
The entire staff was very helpful from start to finish.
Reviewed by Ulises S for Dan Perez
Dan is amazing and went the extra step for us. We will continue working together with Dan for future transactions. Thank you
Reviewed by Jacob A for Frank Salazar
Frank and his team were always a sunken to answer our questions. Great customer service and great experience for first time home buyers!
Reviewed by Kaitlyn H for Terry Bleecker
Terry is always super helpful and knowledgeable and gives us better options than any other place we have talked to. We will always recommend Terry to everyone we hear is buying a house or refinancing
Reviewed by Crislyn A for Colleen Stewart
Very welcoming, they help you and explain everything detailed on the loans and basically work with you and also no money collected. And they work very fast to close the deal.
Reviewed by Larry T for Kayla Iles
It was great
Reviewed by David K for Matthew Switzer
Moving is stressful. It was nice not needing to worry about what was happening in the background with the loan and the documents and the whole transition process.
Reviewed by Joan Y for Chris Haun
Throughout the entire process, Chris made sure my husband and I were informed of everything going on, and never left us in the dark. When sending over requested documents, Chris was very prompt in confirming receipt and processing everything in a timely manner. He answered all my questions thoroughly - even if they were very basic questions just to give me peace of mind. Would highly recommend his services to my friends and family in the future.
Reviewed by Olivia B for Michelle Ota
It was a good experience for me and family to have her as loan officer, she helped us to understand and find a good program for us, she's consistent and we get a loan for buy our first home. Thank you for all your help
Reviewed by GERARDO A for Pat Mulvey
Pat Mulvey was so helpful any questions we had she was always gladly to answer them , she made the whole refinance experience easy and smooth . Thank you so much
Reviewed by Maria G for jtrujillo
Constant communication and updates.
Reviewed by Jose E for Frank Salazar
GEM Mortgage is represented by outstanding customer support and expert advice lead by Mr. Frank Salazar. Franks professional, helpful, and responsive team made my VA loan experience seamless. Made the home loan process of purchasing our home simple. We would not hesitate recommending GEM Mortgage, and encourage everyone seeking home loan advice to stop by their offices. Mr. Salazar's team has outstanding customer service, are all home loan oriented, and stand out as an excellent VA loan organization. We believe First-time home buyer would benefit from the vast knowledge the GEM team carries, and be surprised on all the resources they provide for home ownership. They continuously showed professionalism, always called us back, and answered all questions in a timely fashion. The loan process was pretty seamless and took hardly any time at all, thanks to the online processing methods they leveraged. We got an exceptional loan rate and satified with everything Frank's team provide throughout the loan process. We can't emphasize enough on GEM Mortgages exceptional customer service! Thank you Mr. Frank Salazar and all the GEM Mortgage team for making our dreams come true;)
Reviewed by Katherine M for Gregory Cross
Greg makes it a very pleasant experience!
Reviewed by Kenny C for Frank Salazar
GEM Mortgage is represented by outstanding customer support and expert advice lead by Mr. Frank Salazar. Franks professional, helpful, and responsive team made my VA loan experience seamless. Made the home loan process of purchasing our home simple. We would not hesitate recommending GEM Mortgage, and encourage everyone seeking home loan advice to stop by their offices. Mr. Salazar's team has outstanding customer service, are all home loan oriented, and stand out as an excellent VA loan organization. We believe First-time home buyer would benefit from the vast knowledge the GEM team carries, and be surprised on all the resources they provide for home ownership. They continuously showed professionalism, always called us back, and answered all questions in a timely fashion. The loan process was pretty seamless and took hardly any time at all, thanks to the online processing methods they leveraged. We got an exceptional loan rate and received outstanding support from all of Frank's team throughout the loan process. We can't emphasize enough on GEM Mortgages exceptional customer service! Thank you Mr. Frank Salazar and all the GEM Mortgage team for making our dreams come true:)
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